Answers to Common Questions About Our Plumbing and Excavation Services in the Lower Mainland
What areas do you serve in the Lower Mainland?
We proudly serve North Vancouver, Vancouver, Surrey, Burnaby, Richmond, and all surrounding areas in the Lower Mainland of British Columbia. Contact us to see if we cover your specific location.
What emergency services does Drain Worx provide?
We’re available 24/7 for emergencies, including sewer backups, burst pipes, clogged drains, underground pipe repair without digging, plumbing leaks, and flood or storm drain response and flood response. Our team is equipped to handle urgent issues to protect your property. Our vans are fully stocked to address your issues promptly.
How does Drain Worx approach environmentally friendly plumbing solutions?
We utilize trenchless repair, which minimizes landscape disruption, and hydrojetting, which is chemical-free and effective for clearing drains. Our goal is to provide effective solutions that are safe for both your property and the environment.
What’s the difference between drain cleaning and drain repair?
Drain cleaning clears clogs and buildup within your drains, typically using methods like hydrojetting. Drain repair, however, addresses structural issues, such as cracks, leaks, or collapsed pipes, which may require more extensive services like trenchless repair.
Do you offer maintenance services for homeowners and businesses?
Yes, we provide regular maintenance services for both residential and commercial clients to keep plumbing systems running efficiently and prevent unexpected breakdowns.
How can I prevent common plumbing issues in my home?
Simple steps, like avoiding pouring grease down the drain, using drain guards, and scheduling annual inspections, can help prevent clogs and other plumbing problems.
Are Drain Worx technicians licensed and insured?
Yes, all our technicians are licensed, insured, and experienced in handling a wide range of plumbing and excavation services.
What are the benefits of choosing Drain Worx over other plumbing companies?
We offer a full suite of plumbing and excavation services with 24/7 emergency support, environmentally friendly solutions, and a highly trained team dedicated to excellent customer service.
What should I do if I smell sewage on my property?
A sewage odor could indicate a serious plumbing issue, such as a sewer line clog or leak. Contact us immediately for an inspection to prevent potential health hazards or property damage.
How can I schedule a service appointment?
You can easily schedule an appointment by calling us, filling out our online contact form, or emailing us. We’ll arrange a convenient time to assess and resolve your plumbing needs.
